Success stories

Learn about our partnerships that have resulted in winning projects for our customers.

What’s new

Stay informed about telecommunications market trends.

Support

Customer support and simplified ticketing. Find support materials and quick answers. Explore now!

Technical Support
Support Materials
Frequently Asked Questions
Contact us
Academy
About Us

Discover who we are, our mission and how we are committed to meeting your needs. Find out more about us today!
ESG

ESG is in our DNA, where actions related to the environment, social and corporate governance are part of the daily lives of our employees.
Ethics Channel
Communication Networks
Back
See all
Data Center
Back
See all
Industrial networks
Back
See all
Smart Cities / Governments
Back
Learn more
Energy
Back
Learn more
Special fiber optic solutions
Back
Learn more
Telecommunications Operators
Back
See all
Enterprise
Back
See all
Broadband
Back
See all
ad_group Suppliers
Home / Professional Services / Remote Support Hours Bundle

Professional Services

Furukawa´s Professional Services encompass a series of services to facilitate your operation and performance, giving you all the peace of mind to dedicate yourself to what really matters to you, your business.

Remote Support Hours Bundle

The package consists of 8 hours that must be used within 2 months of purchase. The use of hours will have to be scheduled, consumption will be recorded per activation and the integrator will be notified of the balance at the end of each service. Scheduling the support will have to be done at least 2 working hours in advance, always conditioned to resource availability, and the execution will be done by a N2 technician during business hours or extended hours (MON-FRI from 17-22h or SAB- SUN 8am-5pm) depending on partner’s need.





Mensagem web:

*Required fields